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Supporting Service Users

Specialist dental service for people who find the dentist particularly difficult as a result of a disability or mental health difficulty.
Based at the Beckenham Beacon Hospital, and offers:
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Telephone: 01689 880641
Beckenham Beacon Hospital website listing:
This site enables you to assess yourself for Disability Living Allowance , Attendance Allowance or Carers' Allowance before you apply. You can find out whether you qualify and at what rate you are likely to be paid.
Visit website:

A national mental health membership charity, providing a number of advocacy services for people affected by mental health who need support to secure the rights and services to which they are entitled to under mental health legislation and as UK citizens.
Contact: James Gbesan
Tel: 020 7840 3095![]()
Email: bromley.advocacy@rethink.org
Download literature and visit Rethink's main website:

Lewisham Plus Credit Union provides the opportunity for every person living or working within their postcode boundaries to give and receive mutual financial support.
Covers the whole of the London Boroughs of Bromley and Lewisham. This includes the provision of savings facilities, affordable loans and current accounts.
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Contact: Lisa Treece
Tel: 020 8778 4738Visit website:

Capitalise is a London-wide partnership that aims to reduce debt and financial exclusion by improving people's capacity to manage their debts, help people to take control of their finances and make informed choices in the future.
Develop is supporting Capitalise to offer a wider presence in the Bromley Borough. Capitalise are already working with the Community Drugs Project and Broomleigh Housing.
Anyone can contact their national office for free local help on 020 7392 2953![]()
Visit website:

Offering general advice and help with case work on welfare benefits, housing and debt. They can also offer general help on family law, consumer issues, employment, personal injury, immigration and other legal issues. Has volunteer staff with
expert experience of mental health issues.
Contact: Peter Smith (Bromley)![]()
Beckenham & Penge: 020 8778 0921
Bromley: 020 8315 1940
Orpington: 01689 827732/874185
Visit the Bromley CAB website and download contact sheet:

Free service provided by Liberata held on the first and third Thursdays of the month at Stepping Stones, and monthly at Yeoman House and Anchor House.
The service is available for anyone living in the London Borough of Bromley, who has a mental health difficulty. Service developed through a partnership between Oxleas, Mind and Liberata.
Contact: Melissa Vickers on 0208 315 1698
Email: melissavickers@liberata.com

Irene Cotterell will be available each Friday on the 1st floor at Stepping Stones, Bromley to offer welfare benefits advice to those people with mental health issues who have an interest in going back to work, whether it’s full or part time, permanent, temporary or voluntary.
Contact: Irene Cotterell on 020 8466 2500
Email: Irene.Cotterell@oxleas.nhs.uk*
(*When emailing please mark the subject as Welfare Benefits)

Bromley Y is a long established local agency offering free, confidential counselling to young people between the ages of 11-23 within the borough of Bromley.
Bromley Y aims to provide a safe, ffriendly environment in which to aid a young person and explore the difficulties that he/she may be experiencing, helping them to identify new ways forward.
Telephone: 020 8464 9033

A specialist advisory service exclusively for people experiencing mental health related problems in Bromley.
The service offers advice on complex benefit issues, including appeals, but does not offer a form filling service.
Contact: Dave Feast
Tel: 020 8402 7340
Email: dave.feast@broadwaylondon.org ![]()
Visit website:

The Centre at Cotmandene Crescent, funded by The London Borough of Bromley and the Bromley Primary Care Trust, is an integrated community centre providing opportunities forlocal people of all ages and all walks of life. The Centre can be used very flexibly and is very accessible.
Services at the Centre include:
Regular surgeries held by:
Please call into The Centre or telephone to get a free brochure and a weekly programme.
Contact: Christine Cross or Anita Thundercliffe: ![]()
The Centre, 64 Cotmandene Crescent, Orpington, Kent BR5 2RG
Tel: 020 8402 0123
E-mail: ccrc@bromley.go.uk
Download latest events programmes:

If you're between 11 and 25, and live, work or study in Croydon or Bromley, Streetwise Community Law Centre can give you free legal advice on issues like homelessness, benefit problems, exclusion from school, special educational needs and problems at work or college.
Contact: Vicki Leaver on 020 8778 5854
Email: vickileaver@streetwiselaw.org.uk
Play video (Vimeo link):

This is a national card that can be used to verify that the holder is entitled to one free ticket for a person accompanying them to the cinema.
To apply for the card, you will need to meet one or more of the following criteria:
a) Be in receipt of the disability living allowance or attendance allowance.
b) Be a registered blind person.
The card is valid for 1 years from the date of issue.
Visit website for more information and to order:

The Act provides for a new Court of Protection to make decisions in relation to the property and affairs and healthcare and personal welfare of adults (and children in a few cases) who lack capacity.
The Court also has the power to make declarations about whether someone has the capacity to make a particular decision.
Tel: 0300 456 0300
Visit website:

National Debtline is part of the Money Advice Trust. The Money Advice Trust seeks to increase the quality and availability of free and independent money advice in the United Kingdom.
National Debtline is a national telephone helpline for people with debt problems in England, Wales and Scotland. We give expert advice over the telephone and via email and send callers in debt a self-help information pack free of charge. The service is free, confidential and independent.
National Debtline can also assist callers who wish to deal with their debts through a debt management plan.
Opening times: Mon-Fri 9am -9pm, Sat 9.30am-1pm (24 hour voicemail)
Visit website:

DisabledGo is an award-winning disability organisation that has been in operation since 2000. We produce online access guides in a great deal of detail to a huge range of venues.
Passionate about grassroots consultation and involvement DisabledGo has developed through constant feedback from disabled people. To date DisabledGo has involved over 800 groups of disabled people and holds an average of 3 feedback sessions per week across the UK and Ireland.
This search engine allows you to search for a solicitor by area of specialism and post code.
It also offers advice on what to expect, guides to common legal problems and what to do if things go wrong.
Visit website:

Liberata provides many services including Housing & Council Tax Benefits processing.
Liberata staff have recently undertaken a full mental health awareness training course held by Develop partners Irene Cotterell and Peter Grand (see Liberata's Bromley Story).
Tel: 020 8315 1372
Email: jayaryall@liberata.com
Visit website:
One in three people with a serious mental health problem are in debt. They are three times more likely to be in debt.
This website provides basic advice for mental health workers on dealing with debt, and includes many downloadable guides and useful links.
Visit website:

Mind's money and mental health section
With the current turbulent economic climate and the cost of living getting higher and higher, many are finding that managing personal finances and good mental health go hand in hand. Struggling to keep control of income and expenditure can affect mental health. This section will help you look at issues that affect you and give you access to information and support about your money.
It will be useful for anyone concerned about their money but is especially helpful for people with experience of mental distress.
Visit website:
One of the main objectives of the Refugee Council is to provide support and help to refugees and asylum seekers and to make information and advice available to them directly.
Their main services are run from 5 offices where their one-stop service and other facilities are available.
Tel: 020 7346 6777
Visit website:

Turn2us is a charity offering a groundbreaking online service to help the millions of people in need in the UK.
For the first time, people can access information on all benefits and grants available to them from both statutory and voluntary organisations, at no cost, through turn2us.
Tel: 0808 802 2000
Visit the turn2us website:
Supporting Service Development

London Advice Services Alliance (Lasa) helps thousands of voluntary and statutory organisations give better welfare rights advice to their clients each year.
Their highly regarded welfare rights services include rightsnet, the leading welfare rights website for advisers, welfare rights training, and a telephone advice lines for advisers in London and Wales. They also offer a capacity building advice support project for London based advice workers and our website Multikulti, which offers legal advice guides translated into 12 community languages.
Lasa also provide a range of welfare rights publications.
Visit website:

From April 2008, the Government plans to replace Patient Forums with Local Involvement Networks (LINks).
LINks are being introduced to help strengthen the system that enables communities to influence the care they receive.
Backed up by certain powers, LINks will:
Local communities are already beginning to get ready for LINks. This document summarises what LINks will do, their proposed powers and how they will be set up.
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