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Money & Advice

Guidance & Tools


See guidance & tools for other inclusive practices and domains


2011 Information on Changes to Social Housing and Housing Benefit
Access to benefits for EU Nationals

Guideline for any EU Nationals who have no recourse to public funds.

This document outlines what type of benefits they may be able to access.

Download guide:

Area information service

Up My Street

IconWebsite providing detailed information of any given area, simply by typing in the postcode.

Information includes house prices, local services offered plus indepedent reviews of all services and amenities.

Visit website:

Briefing on New Benefit Changes & Pathways to Work

IconShort briefing explaining the steps that can be taken for new applicants entering the Pathways to Work scheme.

Download briefing (PDF):

Business Directory: The Best of Bromley

IconPersonal Reviews and Local Information for Bromley

thebestof Bromley is your local site dedicated to providing you with everything you need to know about Bromley.

Visit website:

Debt Advice and Information

IconPrintable leaflet from the London Health Forum listing various debt-advice organisations.

Download leaflet:

Debt and Money Advice

IconProduced by the London Borough of Bromley, this document is an excellent guide for people who have found themselves in financial difficulties, and includes many different options on how to get help and what steps to take.

Download guide:

Debt Management: Mental Health Awareness Guide for Agencies

WebsiteThe Money Advice Liaison Group (MALG) has produced a set of Mental Health Awareness Guidelines.

These voluntary guidelines are designed to encourage good practice by creditor agencies, debt collection agencies and money/debt advisers in relation to working with people in debt who also have mental health problems, in order to ensure that proportionate and sensitive approaches are adopted for the mutual benefit of customer and creditor.

For a copy of the Guidelines, please click on the link below:

Develop's Bromley Service Listings for Money and Advice

IconA concise directory ready to print out of Bromley services in relation to money and advice, produced by Develop with useful information and contact details.

Download listings:

DWP Local Partnerships Quick Guides

The DWP have developed these “quick guides” with the aim to aid and support partners when completing applications for welfare benefits, support customers to be prepared for contact with the Department and to support wider access routes to telephony and digital channels.

Employment and Support Allowance

IconFrom 27 October 2008 Employment and Support Allowance replaces Incapacity Benefit and Income Support paid on incapacity grounds for new customers.

This section of the DWP website has all the key facts, downloads and guides for both services users and healthcare professionals.

Visit website:

Financial crime against vulnerable adults

Protecting adults at risk from financial abuse

SCIE has published an assessment commissioned by the Association of Chief Police Officers (ACPO) highlighting the current and potential future threats to vulnerable adults in relation to economic crime. It covers a wide spectrum of potential financial abuse and exploitation by family members, care workers and others.

FSA's Money Made Clear website

IconMoneymadeclear from the Financial Services Authority. When it comes to money, our impartial information and tools can help you work out what's right for you.

Includes step-by-step guides, tools and calculators and useful contacts.

Visit website:

Guide to Mental Health and Debt

From the MoneySavingExpert.com website, Martin Lewis, Jenny Keefe and Marianne Curphey have written this guide offering help, information, guidance and support for individuals and carers.

Download guide:

Guide to saving money

IconMoneySavingExpert.com

Website produced by the BBC's Martyn Lewis with hundreds of guides, tools and advice on how to find the best deals and looking after your finances.

Personally recommended by Develop editor Steve Cooksley!

View website:

Helping with Debt

IconFrom the Citizen's Advice Bureau's website, the AdviceGuide, this information in this section gives you basic advice about debt and simple guidelines for dealing with money problems.

Visit website:

How to make a living will

IconGuidance from the DirectGov website.

Every adult with mental capacity has the right to agree to or refuse medical treatment. To make your advance wishes clear you can use a living will. Living wills can include general statements about your wishes, which aren't legally binding, and specific refusals of treatment called 'advanced decisions' or 'advance directives'.

Visit website:

Information Handbook For Carers

IconThis booklet is for anyone who supports someone of working age with a mental health problem who is under the care of Oxleas NHS Foundation Trust. It contains useful information that will help you support the person you care for and gain support for yourself as a carer.

There are various downloadable leaflets that accompany the booklet, all which can be found here:

Loving Someone in Psychosis (LSIP)

LSIP is a web-based, carer-run support group who are based in North London.

Their mission is to promote the voice of people who love someone in psychosis  – ‘to help us help our loved-ones’.

Mental Health Awareness Training

IconTraining presentation by Irene Cotterell of Develop Partner Horizon House, made initially to housing agency to raise awareness of mental health and how to use their knowledge to interact with appropriate clients.

Download as a PDF file:

Mind's Money and Mental Health

IconWith the current turbulent economic climate and the cost of living getting higher and higher many are finding that managing personal finances and good mental health go hand in hand. Struggling to keep control of income and expenditure can affect mental health.

This section will help you look at issues that affect you and give you access to information and support about your money.

It will be useful for anyone concerned about their money but is especially helpful for people with experience of mental distress.

Visit money section of Mind's website:

NIMHE Mental Health Act Workbook

IconThis workbook from the National Institute for Mental Health in England (NIMHE) is produced to support the implementation of the 2007 Mental Health Act, and is intended not only to increase awareness of the new legislation but also as a tool to improve practice.

Download workbook (PDF):

Payment and Reimbursement Policy Guidance

IconValuing Involvement: Making a Real Difference

One of the key areas HASCAS identified in their review of involvement within NIMHE was the need to develop national payments policy guidance to establish some consistency in the way that service users and carers are rewarded and reimbursed for their participation.

The payment and reimbursement policy guidance document has been designed to deliver that consistency, by providing a template from which CSIP/NIMHE Development Centres are able to produce policy documents tailored to their own needs.

Download guide (PDF):

Reassessing Incapacity Benefit Customers

Factsheets, information and flowcharts detailing the process of migrating from incapacity benefits and subsequent personal capability assessments (PCAs).

Downloads (PDF):

Rights for people with mental health problems

Icon

Community Legal Advice

Being detained in hospital under the Mental Health Act 1983 can be a frightening and confusing experience.

This booklet explains your rights if you or someone you know is detained under the admission procedure commonly known as "sectioning".

Download as a PDF file:

Safeguarding adults at risk of harm

A legal guide for practitioners

The Department of Health (DH) commissioned this work in late 2009, and the document is up to date to December 2010. The DH was responding to requests from practitioners for a comprehensive guide to the legal framework underpinning adult safeguarding work

This guide is aimed primarily at practitioners working in various settings for organisations involved in safeguarding. But it may also be useful for volunteers, family. It aims to equip practitioners with information about how to assist and safeguard people. Knowing about the legal basis is fundamental, because the law defines the extent and limits of what can be done to help people and to enable people to keep themselves safe.

This guide is intended to serve as a pointer to the law and to how it can be used. It tries to explain the law in reasonably simple terms, so it is selective and does not set out full details of each area of law covered. When it comes to the law, further advice will often be needed, but an awareness of it can help practitioners ask the right sort of question and explore possible solutions.

Safeguarding Vulnerable Adults

IconThe Bromley Adult Protection Committee has developed these guidelines for the protection of vulnerable adults in the London Borough of Bromley who may be at risk of abuse.

Download as a PDF file:

The Appropriate Adult Scheme

IconEveryone who is arrested by the police has three basic rights:

1. The right to consult with a solicitor, free of charge
2. The right to have someone informed of their arrest
3. The right to consult the Codes of Practice (a book about police powers and procedures).

However, a mentally vulnerable person also has an extra right to have an appropriate adult present to help. This factsheet, produced by rethink, provides information on this procedure.

Download as a PDF file:

The best ways to swap, barter and save money

IconTime Out website guide

In these frugal times shopping is a guilty pleasure, yet saving money is easy when you give something in return.

A wealth of websites and council-run schemes have sprung up where the only thing that doesn't change hands is money.

Visit website for more information:

The new Fit Note

IconOn Tuesday 6 April, 2010 the "Sick Note" was replaced by the "Fit Note".

The Sick Note stated whether a GP believed that a person should or should not be in work.

The new Fit Note will either say a person is not fit for work, or that they might be fit for work under certain circumstances.

What happens if you or your employer don't agree with the medical statement? Do sickness absence procedures need to be changed?
What are the implications for occupational sick pay schemes, or Statutory Sick Pay, or benefits?

Read more about the new Fit Note with these guides:

The way to work

A guide to benefits and tax credits for mental health professionals.

The guide covers the various circumstances of people with mental health problems who want to work; whether they are living independently, with a partner, in hospital, supported housing or residential care.

The way to work has been written for mental health professionals but may also be helpful for people advising clients with other forms of disability. You do not have to have any prior knowledge of the benefit system to understand or use this guide.

Price is £8.50 per copy.

Download order form:

Volunteering whilst getting benefits

IconLeaflet produced by JobCentre Plus explaining how you can volunteer whilst still receiving state benefits which should not be affected.  Covers what is deemed as voluntary work and what isn't.

Download guide: 

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