Person–Centred Approaches

Guidance & Tools


See guidance & tools for other inclusive practices and domains


Becoming a Person Centered System

IconNew paper from Michael Smull and Mary Lou Bourne. It describes the 'evolution of our efforts' from simply focusing on person centred planning, to exploring person centred thinking, coaching and system change.

The guidance on person centred approaches for Valuing People Now has evolved into writing guidance for Putting People First! This is exciting as it means that person centred planning will be recognised as key in delivering Putting People First for all adults using social care, and not just people with learning disabilities. This new guidance will cover the importance of person centred thinking and coaching staff to use the tools in their everyday work.

Download paper:

Develop Inclusion Questionnaires

IconThe Develop Inclusion Questionnaires were designed in Bromley with service users to be filled in by anyone wanting to plan their personal development in a chosen domain.

Alternatively it can be used as a set of prompts in a conversation to find out what levels of support someone may want to be able to fulfill their learning needs. The questions concern the various steps that anyone might need to take in order to access any new learning courses.

Along the top are different kinds of support. You can record those you want by ticking the boxes according to your wishes. All you need to do then is decide which order you want to tackle the steps you have identified and then seek out the supports you need to get on your way.

Below are the full list of Develop IQs available for download (PDF):

Inclusion Distribution

IconInclusion Distribution aims to offer you a broad range of merchandise around a central principle of inclusion, including:

  • training videos
  • posters
  • T shirts
  • sweatshirts
  • the new Inclusion Press CD-ROM
  • as well as key rings, badges and stickers (from BraveHeart Press)
  • Visit their website:

    Independence, Choice and Risk:

    IconA guide to best practice in supported decision making

    This best practice guide is for the use of everyone involved in supporting adults (18 and over) using health and social care within any setting, whether community or residential, in the public, independent or voluntary sectors. This includes all NHS staff working in multi-disciplinary or joint teams.

    Download guide and summary as PDF files:

    My Life Plan - Interactive CD

    IconMy Life Plan is a new interactive resource designed specifically for Person Centred Planning using the latest interactive software techniques. The overall aim is to help people talk about their lives, plan meetings and record agreed actions to monitor outcomes.

    Running directly from CD without permanently installing on computer, My Life Plan can be used with any number of individuals in many different locations. Full instructions included.

    Cost is £229.13 including VAT. (Discount for Voluntary Organisations and Advocacy Groups and for multiple copies).

    Ordering details can be found here:

    Person Centred Thinking

    IconThis little book of person centred thinking tools can help you to support people who use mental health services in ways that really matter to them.

    It offers practical tools to gather information and to start to set actions that make a real difference in promoting recovery and inclusion.

    Compiled by Julie Lunt and Helen Sanderson from Helen Sanderson Associates with David Coyle, Senior Lecturer, Mental Health Nursing Studies, University of Chester.

    Download handbook (PDF):

    Personalisation Through Person-Centred Planning

    IconThis guidance seeks to share learning about how person centred thinking and planning can make a useful contribution to the delivery of Putting People First and Valuing People Now.

    It is offered as a resource to people who use services, family carers, managers and practitioners.

    Download guidance:

    Progress for Providers

    Icon

    Checking your progress in delivering personalised services

    This simple self assessment tool from Helen Sanderson Associates has been developed by providers and commissioners to help providers think about their progress in responding to the personalisation agenda. The tool particularly focuses on delivering personalised, individually costed services and individual service funds.

    Progress for Providers has been developed for providers supporting anyone who uses adult social care. This includes organisations that provide advice and guidance or equipment services. It was developed by providers of varying sizes with a user led organisation. Icon

    Accompanying this guide is Making it Personal - A provider's journey from tradition to transformation

    Downloads:

    SCIE Report 20: Personalisation: a rough guide

    IconThis guide from the Social Care Institute For Excellent (SCIE) aims to tell the story so far about the personalisation of adult social care services.

    It is intended to set out the current understanding of personalisation at a very early stage of implementation, exploring what personalisation is, where the idea came from and placing the transformation of adult social care in the wider public service reform agenda.

    Visit the SCIE download page:

    Social Inclusion Training Pack (NDTi)

    IconThe Social Inclusion Planner has evolved...

    A Training Pack for Front Line Staff teams

    We spent ten years listening and analysing the things you do to support people participate in community life. We fed the learning into training sessions for thousands of people in hundreds of organisations, and learnt some more. We built all it into a software package, and listened again as people wrestled with technical difficulties with the way the materials had been presented. The core ideas have now been formed into a training pack containing practical exercises, a worksheet, study cards and an extensive reference list. Apart from a pen or pencil, you need no fancy equipment to access over 100 ideas, stories and hints.

    This pack, supported by your ability to learn, adapt and innovate, will broaden your repertoire and help you to do the right thing at the right time for each person you support. You will learn about new ways to offer support to individuals and communities so that they can get along together and enrich one another's lives.

    The Social Inclusion Training Pack is available from the National Development Team for Inclusion, price £20 plus £5 p+p (postal charges to countries outside the UK may vary). People make best use of it when it they complete our training Strategies for supporting individuals to build connections and receive a copy of the pack at the end of the day.

    Contact the NDTi office to place your order for the training day and/or the Social Inclusion Training Pack.

    Email: Pauline.White@ndti.org.uk  or phone on 01225 787 982

    Support Planning and Review

    IconWebsite produced by Helen Sanderson Associates in conjunction with In Control.

    A Support Plan describes what a person wants to change about their life and how they will use their Individual Budget to make these changes happen.

    Your local authority has to agree your support plan.
    Your plan has to answer these questions:

    1. What is important to you?
    2. What do you want to change?
    3. How will you arrange your support?
    4. How will you spend your money?
    5. How will you manage your support?
    6. How will you stay in control?
    7. What will you do next?

    Visit website:

    The Social Role Interview

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    Want to Develop Your Social Network?

    The Social Role Interview is a new resource available for download as a PDF document with permission from the authors. The SRI helps you to think about developing new roles in life either as a self-administered questionnaire or as an aide memoire during a conversation with a mental health worker or a friend.

    Download as a PDF file:

    Three Keys to a Shared Approach in Mental Health

    IconThis document draws together examples of best practice in multidisciplinary assessment in mental health and social care from both practitioner and service user groups representing voluntary as well as statutory sectors.

    The Three Keys are the common elements of:

    1. person-centrednesss.
    2. multidisciplinary approach
    3. recovery orientation

    Download document (PDF):

    Using Person-Centred Information for Commissioning

    IconWorking Together For Change describes a simple six-stage process for using information from individual person-centred reviews to drive strategic change and commissionin.

    The process has been tested with four councils in different service areas and this report is designed to support wider voluntary implementation.

    Download report:

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