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Personalisation
Evidence & Policy
See evidence & policy for other inclusive practices and domains
This report suggests ways in which personalisation, already widespread in health and social care, can be successfully rolled out across the whole spectrum of public service delivery, including welfare to work, benefits reform and support for ex-offenders.
The Commission is clear that personalisation will transform the way public services are delivered, “creating a series of new social markets where people can choose from an increasing range of providers”. It also sees major scope for an extension of self-help and mutual aid.
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Response to the consultation on the extension and revision
The Health and Social Care Act 2008 extended direct payments to adults who lack the capacity to consent to their receipt.
From August to November 2008 the Department of Health consulted on regulations implementing this extension.
This document summarises the responses to the consultation and outlines what subsequent action the Department proposes to take.
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New Directions
A report by the Joseph Rowntree Foundation into the findings of the New Directions Project.
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Putting personalisation into practice
This is the first UK introductory textbook on direct payments and personal budgets, summarising the current evidence and implications for policy and practice.
Written by leading national experts in the personalisation agenda Jon Glasby and Rosemary Littlechild, the book is essential reading for everyone involved in social care.
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An Evaluation
This summary provides an overview of a study of the National Pilot to implement direct payments in mental health.
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Written by SCIE in collaboration with the AMHP National Leads Network and the Social Care Strategic Network for mental health, this briefing examines the implications of the personalisation agenda for practitioners and managers in community mental health services.
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The London Development Centre has produced a participant feedback report from their Mental Health and Direct Payments Seminars held in the Autumn of 2007.
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Presentation made by the Department of Health's Deputy Director of Policy and Strategy Directorate, Andrew Sanderson, to the Central Executive Committee of the Royal College of Psychiatrists in May 2009
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This briefing from the SCIE, and co-produced with the Department of Health and ADASS, highlights how smart commissioning is critical to achieving the vision spelled out in Putting People First.
It requires a transformation in the commissioning role in terms of the investments commissioners make, the markets they work to shape and the relationships they seek to build to meet local needs.
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Transforming Adult Social Care
Produced by the Department of Health, this document states that by 2011 all 152 councils will be expected to have made significant steps towards redesign and reshaping their adult social care services (in light of their JSNAs), and have most of the core components in place - these are listed in the snapshot attached.
In the longer term, all 152 councils with adult social services responsibilities should take a balanced approach to prevention and early intervention and deliver personalised services, enabling individuals or groups to develop solutions that work for them.
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Support planning and brokerage with older people and people with mental health difficulties
This guide responds to the findings of the Personal budgets pilots evaluation, which concluded that more work was required to develop approaches to support planning and brokerage that work for all groups of people rather than just some.
The guidance and examples below illustrate effective methods for support planning with older people and people with mental health problems that can be built upon by councils and other stakeholders in their local development of self-directed support.
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Planning together - peer support and self-directed support
The National Centre for Independent Living (NCIL) recently produced a report highlighting that the availability of effective peer support is essential in the transformation of adult social care and in enabling people using services to have greater choice and control.
This report builds on that premise, summarising activity undertaken as part of the Putting People First Delivery Programme's Planning Together project in 2009. It shows how it is possible to build disabled people and carers' own support planning skills, rather than continuing to rely solely on professional solutions to help people direct their own care and support.
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The National Implementation report of shop4support and the findings so far.
shop4support is the new web-based marketplace that will transform how people manage their Individual Budgets online is now one step closer to be rolled out across the UK following a successful first phase programme.
In Control trialled shop4support with five local authorities, 121 individuals and 20 service providers. The findings from the pilot reveal that there is a clear demand for the system, which offers a cost efficient, versatile online infrastructure that opens up choice and inclusion for users.
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.....to Improving the Quality of Mental Health Services
This report, developed by the Office of the Assistant Secretary for Planning and Evaluation at the US Department of Health and Human Services, focuses on adults with serious mental illnesses who are served by the public mental health system.
It aims to identify and describe the range of self-directed care (SDC) programs for this group that are currently being pursued by states; and brings together existing evidence relating to the impact of these programs on individuals and on state resources. In doing so, it attempts to contribute to ongoing debate about effective strategies for improving the quality and outcomes of the public mental health system.
SDC is a model of service delivery that supports self-determination. Its core components include
- Person-centered planning
- Individual budgeting
- Support services
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SCIE research briefing 20
This briefing examines some of the recent UK and international literature relating to the development of personal budget schemes for adults eligible for support from social care services. These include older people, people with physical or sensory disabilities, people with learning disabilities and people with mental health problems
The briefing is an update of Research briefing 20: Choice, control and individual budgets: emerging themes (2007) and incorporates some new findings from research published between 2006 and 2008. It includes highlights from the In Control evaluation, the UK Direct Payments survey and the Department of Health Individual Budgets pilot.
The briefing is intended to provide an outline of - and signpost to - some of the most recent research for all those interested in the role of individual budget schemes for the development of personalised adult social care in England. The findings presented here are not comprehensive or conclusive, but give a brief indication of how personal or individual budgets have been working to date.
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Is it for me? - Interim Report
Interim report regarding the successes of the "Is it for me?" direct payment training to service users living with mental health conditions at the pilot sites across the country. Bromley was one of few that received funding to go ahead with the training programme. This finished 2 weeks ago and service user consultants involved in the training are currently collecting the notes together for a report.
In Bromley, 12 people attended the "Is it for me?" programme which introduced client to the principles of direct payments; as a result 3 service users attended the "I'll give it a go" programme which discussed taking on a direct payment the processes involved etc.
1 client has had a DP processed and another is awaiting a home visit from their CPN to discuss using Dp's within their home environment.
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Article from the long-term care section of the Guardian:
"The consumer model of care turns every service into a transaction. Providers should recognise a valuable resource - their own clients."
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