Develop TwitterSite text size
Changes you make to the text size will be remembered for every page you visit on the site.
Decrease text size 
Increase text size 
Reset text size to default
Personalisation
Guidance & Tools
See guidance & tools for other inclusive practices and domains
This guide offers advice to people who are thinking about being in charge of their own social care support, or who are already doing so, but have questions about the process.
The main detail of the guide is given in Question and Answer format and it describes how self-directed support works, how you can set up your own support package and how to go about buying the support you need.
Although this guide is primarily written for service users of Scotland, it is still relevant for all people wishing to self-direct.
Download in PDF format:
Procedures for co-ordinators/social workers when dealing with service users to enable them to choose, control and manage their own support arrangements.
These are newly agreed guidelines for implementing a Direct Payment (DP) and have been shortened to 6 pages and include a flow chart to make the process much easier to follow.
Download latest procedure, plus previous documents.
Written by By Dr Catherine Needham, Queen Mary University of London and Sarah Carr, Social Care Institute for Excellence, this briefing explains where the term co-production came from and how it fits with personalisation - Empowering customers and working alongside them.
Download document:
A guide to action
This guide is about using the kinds of payments that can be made to people who have been assessed as needing social care services. Through Direct Payments people can be supported to make their own arrangements to meet their individual needs.
In Bromley Develop's Self-directed Support Forum is working to encourage greater use of Direct Payments in Bromley's mental health services and to provide educational opportunities to service users and their carers about how to gain access to this new and flexible alternative to formalised care and support.
Download guide:
Information on Direct Payments for people eligible to use mental health services and carers
This guide has been written to promote the availability of direct payments within adult mental health services, following the Social Exclusion Unit report, Mental Health and Social Exclusion (SEU, 2004).
Based on an earlier 'Guide to receiving direct payments' (Department of Health, 2003), it has been compiled with the support of people and organisations involved in mental health services and in a wide range of direct payments activity, from using direct payments, through managing or commissioning direct payments schemes and supportservices, to researching direct payments.
It is a companion to the Guide to Action published by the Department of Health in February 2006 which can be found at:
A Guide To Receiving Direct Payments From Your Local Council
This guide offers advice to people who are thinking about or who are already getting direct payments from their local council social services department.
Download guide:
It is hoped that the guide will inspire health and social care staff to embrace the principles of independent living and think more freely in applying direct payments to a wider audience.
It answers a range of questions through a series of examples, which have been captured by a practice survey undertaken by the Centre for Social Action at De Montfort University.
Download as a PDF file:
Page from the NIACE website giving access to various documents explaining the Direct Payments Project.
Link to website:
Presentation from NSIP's Robin Murray-Neill on Direct Payments.
Download as a PDF file:
Assessment tool for Service Developers in relation to Direct Payments.
Download as a PDF file:
This guide is to help people with direct payments work with councils to make sure more people get direct payments.
Produced in easy-read format.
Download as a PDF file:
The most comprehensive account of the uses to which direct payments have been put in lieu of mental health services is the HASCAS Evaluation of the 5 Pilot Sites.
Download as a PDF file:
A self-assessment and action planning guide for local councils with social services responsibilities and their partners
There is both sufficient evidence of what is needed to make direct payments a standard option within social care services, and a clear policy direction for the improvement and development of community services.
This guide combines the two to provide a means for local councils and their partners to ensure that their implementation of direct payments is as effective as possible.
Download as a PDF file:
A guide to best practice in supported decision-making
This best practice guide is for the use of everyone involved in supporting adults (18 and over) using health and social care within any setting, whether community or residential, in the public, independent or voluntary sectors.
The guidance primarily relates to the need for and provision of social care services rather than medical care. In this document we are focusing on supporting people to make the everyday choices and decisions which are right for them, their families and the communities in which they live.
Download as PDF files:
An easy read guide from the Disability Rights Commission (now the The Equality and Human Rights Commission).
Download guide:
A whole system, whole life framework
Paths to Personalisation is a framework to help all those involved in developing personalised services and approaches for people with mental health needs implement the neccesary whole system changes effectively.
Download guidance:
This guidance seeks to share learning about how person centred thinking and planning can make a useful contribution to the delivery of Putting People First and Valuing People Now.
It is offered as a resource to people who use services, family carers, managers and practitioners.
Download guidance:
From the United States published in 2003, the purpose of this document is to present guidelines for incorporating choice, participation and purpose as core principles for services delivered or funded by the Missouri Department of Mental Health (DMH).
These guidelines delineate common values and goals among the particular populations, communities and cultures served by the DMH, while also highlighting values and goals unique to these different stakeholders.
Download document:
Presentation from CSIP's Debbie Bell giving an introduction to Self-Directed Support.
Download as a PDF file:
This section of the In-Control website concentrates on Self-Directed Support.
This includes online videos detailing the "Seven Steps" to being in control of your support.
Visit website:
A guide to developing local strategies and good practice
Improving care for people with a long term condition is one of the biggest challenges facing health and social care organisations and demands wholesale change in
the way they think, train and deliver/design services.
The role of self care is crucial in people maintaining good health and taking care of their condition. Supporting self care provides benefits all round.
Download guide:
The Personalisation toolkit is an on-line resource to support councils to begin to plan and deliver the transformation of their social care systems, as set out in Putting People First. Its main focus is on learning from the Individual Budget Pilot programme.
As councils plan their transformation programmes, it is important, of course, to use these materials alongside others which focus on the other key priorities, including early intervention, prevention and efficiency.
Resources:
Site designed and built by qubelondon